![]() If it does not work, please check the actual firewall setting on such Mac client first. Note: Default port number for VNC service is 5900. Remote connection: Select Apple Remote Desktop (VNC) from the drop-down list.Note down the user credentials of such macOS which will be used for the remote access from VPN Plus web portal.On the Mac desktop you wish to access remotely, go to System Preferences > Sharing, and then tick Remote Management.Note: You can also click on the gear icon to edit the settings, or the X button to delete the item. You will see the created remote desktop in the list.Click Apply when the setup is complete.Tick Fullscreen mode to launch the remote desktop in a full screen.This function is not supported by Internet Explorer. Note: Enabling this function may consume more network bandwidth. Tick Enable audio over Remote Desktop to transfer audio content between your local client system and the remote desktop.Resolution: Specify the screen resolution during the remote desktop session.Username and Password: Enter the login credentials of the remote desktop.Note: Higher quality may consume more network bandwidth. Quality: Select the remote desktop quality according to your preference and network environment.If it does not work, please check the actual firewall setting on such Windows client first. Note: Default port number for RDP service is 3389. Remote address: Enter the internal IP address and port of the remote desktop you wish to access.Remote connection: Select Microsoft Remote Desktop (RDP) from the drop-down list.Name: Enter a customized name of the remote desktop.Click Create to add a remote desktop to access, and configure the following settings:.Click Remote Desktop on the left panel.You may get the URL from the IT staff of your company or organization. Visit the VPN Plus web portal URL with a web browser.Check out Network Connection Details and note down the IPv4 Address of this Windows desktop. ![]() Under Network and Sharing Center, click View network status and tasks.Go to Control Panel > Network and Internet.Tick to allow Remote Desktop through the firewall, and then click OK.Back in Control Panel, click Allow an app through Windows Firewall under Windows Defender Firewall.In the Remote tab, select Allow remote connections to this computer, and then click OK.Under System, click Allow remote access.On such Windows desktop, go to Control Panel > System and Security.Here, we will take Windows 10 for example. Make sure if the remote desktop feature is available on the version of Windows desktop you wish to access remotely.The sections below will guide you through how to use the Remote Desktop service to access the client desktops within the network of your $_DSPRODUCTNAME_$ from elsewhere. Ask them to install it to their devices as instructed in the Usage Guide. Share this certificate with local users.Under the Server certificate section, click Export certificate to download the self-signed certificate.Follow the wizard's instructions to create a certificate for the VPN Plus web portal. Under the Action section, click Create certificate > Create self-signed certificate.If no trusted third-party certificate is available, the network administrator can create a self-signed certificate from the $_DSPRODUCTNAME_$, and install it to all client devices. To install the $_DSPRODUCTNAME_$ certificate to local devices: Click Browse and provide the acquired private key and certificate.Under the Action section, click Import certificate. ![]() Go to SRM Control Panel > Services > Certificate.After installation, all clients can smoothly access the VPN Plus web portal without seeing browser alerts. ![]() The network administrator can purchase a certificate from a trusted third-party and install it to the $_DSPRODUCTNAME_$. To install a third-party certificate to the $_DSPRODUCTNAME_$: A customized URL for the VPN Plus web portal will appear for use.
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